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Edmonds homeowner guide

Found water in the house? What to do in the first hour

Most water damage happens in the first day, as floors and walls soak it up. Here is what to do, in order, while help is on the way.

Call (425) 555-0151Free call, any hour.

1. Watch out for electricity

If water is near outlets, power strips, a baseboard heater or the electrical panel, stay out of it. If you can reach the panel from somewhere dry, turn off the breakers for the wet rooms. If the panel itself is wet, leave it alone and say so when you call.

Look up, too. A ceiling that bulges or sags is holding water and can come down. Keep people out from under it.

2. Stop the water

  • Plumbing leak: close the main water shutoff. In Edmonds houses it is often in the crawl space near where the line comes in, on a garage wall, or in a box near the street.
  • Appliance: close the valve behind the washer, dishwasher, toilet or water heater.
  • Condo: close your unit's shutoff if the leak is yours. If it is coming from above, knock on the door upstairs and call your building manager or HOA.
  • Sewage: stop using water anywhere in the house.
  • Rain or groundwater: you cannot turn it off, but you can move belongings away from it and call for help removing it.

3. Call for help

Call before you start cleaning. A crew with pumps, extractors and moisture meters can find water you cannot see, and the sooner they start, the less has to be torn out. Call us and we will connect you with a local company.

4. Take photos and video

Shoot wide views of every wet room, then close-ups of the damage, the source and anything you plan to throw away. Do it before you move anything. Insurance adjusters ask for this first.

5. Move what you can

Get rugs, electronics, paperwork, photos and anything sentimental onto a dry floor. Put foil or plastic under furniture legs so stains do not soak into wet carpet.

6. Let air move, carefully

If the water is clean and there is no electrical risk, open windows on a dry day and run fans. Do not run a household vacuum on wet carpet. Do not use heaters to speed drying until a crew checks the area. In a cool, damp Edmonds winter, dehumidifiers do more than open windows.

7. Call your insurance company

Report the claim and ask what they need from you. Keep receipts for anything you buy, like fans or a hotel stay. If you are in a condo, tell your HOA too.

Related services in Edmonds

Common questions before calling

How long do I have before mold starts?

Mold can start growing on wet materials in 24 to 48 hours. That is why drying should begin the same day if possible, especially in our damp climate.

Can I wait until morning to call?

If the water is stopped and the area is small, maybe. If water is still spreading, it is touching walls, or it is sewage, call now. Many companies run crews overnight.

Water in the house? Tap to call(425) 555-0151